Accessible Information Services

"The Right to Receive the Right Information at the Right time"

Under the Equality Act 2010, employers and providers of services are required to ensure that information and services are equally available to people with disabilities. Our Accessible Information Officer, will offer you advice on how to make your important information accessible to people with disabilites.

There are many simple formats that will make information more available.

Recordings, large print, raised print or Braille will assist people with sight impairment.

British Sign Language and BSL English will assist Deaf people.

Our guide: A Practical Guide to Inclusive Communications is available as a book or audio CD. This guide has been produced to help service providers to communicate clearly in a way that does not exclude people with disabilities or particular needs. Topics include using plain language, preparing text for Braille printing, commissioning sign language or foreign language interpreters, using telephones and text phones, setting up induction loops, etc.

For the correct use of Loop Systems and Microphones, see document below.

As well as providing all of these facilities we can also transcribe text into MOON. We can also give you help and tips on how design information and configure IT software and hardware to meet individuals’ needs.

For more information or free advice contact us direct on +44 (0) 121 303 1617.